These Terms of Service constitute a legally binding agreement between NodeCoast and any individual, company, organization, or entity using our services, including but not limited to web hosting, WordPress hosting, eCommerce hosting, domain registration, email hosting, and technical support services.
By accessing our website, placing an order, or using any of our services, you agree to be bound by these Terms and all applicable laws and regulations.
We are committed to protecting your personal information and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR).
Personal data is collected solely for:
Customers may request access, correction, deletion, portability, or restriction of their personal data at any time.
The following activities are strictly prohibited on our network and infrastructure:
Violation of this policy may result in immediate suspension or termination of services without prior notice.
Customers are responsible for maintaining the security of their accounts and services.
We are not responsible for security incidents caused by weak passwords, compromised credentials, or outdated software.
To maintain a stable environment for all customers, hosting resources are monitored continuously.
Accounts causing service degradation may be temporarily limited, suspended, or requested to upgrade to a more suitable hosting solution.
Spam is strictly prohibited.
All mailing lists must be permission-based and provide a clear unsubscribe mechanism.
Automated backups are provided as a convenience service. While we maintain backup systems and procedures, customers remain solely responsible for maintaining independent copies of their important data. Customers should maintain their own offsite backups at all times.
All services require advance payment. Invoices must be paid by their due date to avoid service interruption. Failure to pay outstanding invoices may result in account suspension, service termination, or additional recovery procedures. All prices displayed on the website are billed in Euro (€) unless otherwise stated.
New shared hosting customers may qualify for our 30-Day Money Back Guarantee.
Refund eligibility may be denied if:
The following services are generally non-refundable:
We shall not be liable for indirect damages, consequential damages, loss of profits, loss of revenue, loss of business opportunities, data loss, third-party software failures, domain registry issues, payment processor outages, internet connectivity problems, cyber attacks, or force majeure events.
We shall not be held responsible for delays or failures caused by events beyond our reasonable control, including natural disasters, floods, earthquakes, fires, war, terrorism, civil unrest, government actions, internet outages, power failures, and cybersecurity incidents.
We reserve the right to suspend or terminate services immediately if these Terms are violated, illegal activities are detected, resource abuse occurs, spam is sent, payments remain overdue, or security threats are identified.
All content on this website, including text, graphics, logos, images, icons, software, source code, documentation and databases, is protected by applicable intellectual property laws. No content may be copied, reproduced, distributed, modified, sold or exploited without prior written permission.
Our website uses cookies to improve website functionality, enhance user experience, analyze traffic, improve performance and personalize content. By using our website, you consent to the use of cookies in accordance with our Cookie Policy.
We may send service notifications, billing reminders, security alerts, maintenance notices and important account communications. Customers are responsible for maintaining accurate contact information within their client account.
These Terms shall be governed by and interpreted in accordance with the laws applicable to our business operations. Any dispute arising from these Terms shall first be resolved through good-faith negotiations before submission to the competent courts.
We reserve the right to update or modify these Terms at any time. Changes become effective immediately upon publication on our website. Continued use of our services constitutes acceptance of the most recent version of these Terms.
If you have any questions regarding these Terms of Service, please contact our support team through the Client Area or our Contact Us page. By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.